1.1 Owna House Services Company Limited (hereafter referred to as “Popup Tutor”, “we”, “us” or “our”), accessible from http://www.popuptutor.com, views the privacy protection of our users as one of our major priorities. This Data Protection, Privacy and Cookie Policy (“this Policy”) sets out our obligation with regards to data protection and the use of personal data under applicable data protection legislation (including the Data Protection Act 1998 and where applicable the General Data Protection Regulations (the “GDPR”)).
1.2 This Policy is valid only to the online activities on this website and applies only between any user of this website and Popup Tutor the owner and provider of this website with regards to the information that the users shared to and/or collected by Popup Tutor. This Policy is not applicable to any information collected offline or via channels other than this website.
1.3 This Policy contains types of information that is collected and recorded by Popup Tutor and how we use it. This Policy also sets out procedures that Popup Tutor follows and where appropriate you must follow when dealing with personal data. The procedures set out herein are followed by Popup Tutor, its employees, contractors, agents, consultants, partners and other parties working on behalf of Popup Tutor.
2.1 Popup Tutor is a Data Controller. This means that we are responsible for deciding how we hold and use personal information about you. If you have any questions or require more information about the Policy, please do not hesitate to contact us.
2.2 Data Controller contact details
Email: enquiries@popuptutor.com
Phone: +44 (0) 7895844774
Registered Office: 124 City Road, London, United Kingdom, EC1V 2NX
2.3 Data Processing Officer contact details
Email: dpo@popuptutor.com
Phone: +44 (0) 7895844774
Service Address: 124 City Road, London, United Kingdom, EC1V 2NX
3.1 Personal data
When you register for the use of our services or sign up to our free giveaways, we will collect and process your personal data, supplied by you, in order to be able to provide our services or giveaways to you. Below is to inform you clearly of what personal data we collect on registration, the purposes for processing, and the lawful basis for processing.
Personal data we collect:
On making enquiries, the data we collect includes Name, Email address, Enquiry and any other information you may choose to provide.
On registration and sign in, the data we collect includes Title, First name, Last name, Email address, Password, Location, Children’s first name, Children’s last name, Children’s gender, Children date of birth, any additional information about your children you provide voluntarily.
On conducting lesson, the data we collect includes video record, audio record, any images uploaded, tracked actions on the whiteboard.
On purchase of products or services, additional transactional data (i.e. your payments) may be collected by our third party payment services e.g. Paypal, please refer to their data policy.
Purpose for processing:
Lawful basis for processing:
Contractual obligation - the failing to process your personal data will be that we are unable to provide our service to you.
Legitimate interests we are pursuing -
3.2 Service usage data and log files
When you interact and make use of our services, we may capture and process usage data and may use this data to provide incentives either randomly or as part of a programme. This data is ultimately processed with the purpose of delivering reliable, secure and accurate services and to consistently enhance, improve and optimise your experience of using our services. We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics.
The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks, etc.
These are not linked to any information that is personally identifiable. We do not sell this data to third parties. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. The legal basis for this processing is that of legitimate interest.
4.1 A cookie is a small text file that is downloaded onto a computer or mobile device when the user accesses the website, It allows the website to store and retrieve information about how the device is using the website. For more general information on cookies, please read "What Are Cookies" from Cookie Consent.
4.2 Like any other website, Popup Tutor uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
4.3 If at any point you wish to withdraw consent for the use of cookies you can clear these from you browser by clearing your website history and configure your browser to block cookies. Some of our website features may not function correctly and/or you may not receive the best website experience if you disable/do not consent to the use of cookies.
5.1 We will disclose your personal data to our employees to enable them to process your data.
5.2 Your personal data may also be disclosed to other companies, to our agents, sub-contractors, data processors and third parties suppliers to enable them to process your personal data on our behalf.
5.3 When we supply any of your personal data to our agents, sub-contractors, data processors and suppliers, we protect your personal data by ensuring reasonable contractual arrangements are in place that stipulate compliance with this Policy.
6.1 The personal data you provide may be transferred to countries outside the United Kingdom and the European Economic Area (‘EEA’) that do not have similar protections in place regarding your data and restrictions on its use as set out in this Policy.
6.2 However, transfers outside of the UK and EEA will be protected by us imposing appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission to ensure the security of your data or via, independent privacy schemes approved by regulators.
7.1 We have measures in place to protect against accidental loss and unauthorised access, use, destruction or disclosure of data. Some examples are encryption, fireballing, virus/malware scanning and protection logging, monitoring, secure design, system authentication/role-based access control.
7.2 We will use all reasonable efforts to safeguard your personal data. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the Internet.
8.1 CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
8.2 GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
9.1 Popup Tutor may, from time to time, employ the services of other parties for dealing with payment processing and delivery of purchased items. The providers of such services do have access to certain personal data provided by users of the website.
10.1 Popup Tutor may, from time to time, provide links to other websites. This Policy does not extend to your use of such websites. Popup Tutor has no control over such websites and is in no way responsible for the content there. You are advised to read the privacy policy of other websites prior to using them.
11.1 Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
11.2 Popup Tutor does not knowingly collect any Personal Identifiable Information from children under the age of 13. Personal data will only be acquired through the registration and sign in process provided by parents and guardian. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
12.1 We retain personal data for as long as we reasonably required it for legal or business purposes. When determining data retention periods, we take into consideration applicable laws, contractual obligations and the expectations and requirements of our users. We securely delete or destroy the personal data when we no longer need it after all the necessary consideration.
13.1 Popup Tutor may, from time to time, change, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of the business entity. Personal data provided by users will, where it is relevant to any part of our business transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this policy, be permitted to use the personal data for the purposes for which it was originally supplied to us.
14.1 Popup Tutor reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. If we change the content of the Policy, we will post the changes on this page.
15.1 By using our services, you hereby consent to this Policy and agree to:
15.2 In each case, you consent to the processing of data by Popup Tutor, as data controller. If you don’t agree with the terms of this Policy, please do not use our services.
15.3 You have the right to withdraw your consent at any time. To withdraw your consent, please contact our Data Protection Officer using the details provided in this Policy.